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Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or interact with us. It applies to all visitors from the UK, EU, USA, and worldwide.

By using our site, you agree to the practices described in this policy. We may update this policy from time to time — any changes will be posted here with an updated date.

Information We Collect

We may collect the following types of information:

Information you provide directly:

  • Name, postal address, email address, phone number, payment details, or other information you enter when placing an order, creating an account, or contacting us.

Information collected automatically:

  • IP address, browser type, device type, operating system, referring website, pages visited, and time spent on the site.

  • Data collected via cookies and similar technologies (see “Cookies & Tracking” section below).

Cookies & Tracking Technologies

Our site uses cookies, pixels, and similar tracking technologies to improve your browsing experience and measure the performance of our marketing campaigns. These include:

  • Essential cookies – required for the site to function (e.g., shopping cart, secure checkout).

  • Performance & analytics cookies – such as Google Analytics, to help us understand how visitors use our site.

  • Advertising cookies – including the Facebook Pixel and Google Ads Remarketing, to deliver personalised ads based on your browsing activity.

Your choices:

  • You can accept or reject non-essential cookies through our cookie banner.

  • You can also adjust your browser settings to block cookies or delete them at any time.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Respond to your enquiries

  • Send marketing emails (only if you have opted in)

  • Improve our website and customer experience

  • Show you relevant adverts via Google, Facebook, Instagram, or other platforms

  • Detect and prevent fraud or security issues

Sharing Your Information

We do not sell your personal data. We may share it only with:

  • Service providers who help us operate our website, process payments, and deliver orders

  • Marketing and advertising partners (e.g., Google, Meta/Facebook) for campaign performance and targeting

  • Law enforcement or regulators when required by law

Your Rights (UK & EU GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict certain processing, including direct marketing

  • Withdraw your consent at any time

To exercise your rights, contact us at info@mizunaart.com

Your Rights (California CCPA)

If you are a California resident, you have the right to:

  • Request to know what personal data we collect, use, and share

  • Request deletion of your personal data

  • Opt out of the sale or sharing of your personal information

We do not sell personal information for monetary gain.

Data Security

We use appropriate security measures to protect your personal information. Only authorised staff and trusted partners have access to it, and they are required to keep it confidential.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Contact Us

If you have any questions about this policy or how your data is handled, please email us at info@mizunaart.com

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